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TROUBLESHOOT

We get a lot of reviews, comments, and questions about JOEPRESSO, here are some answers to the questions that asked the most!  Please contact us for any other questions you may have, and we will be happy to answer.

JOEPRESSO Troubleshooting Guide

Quick Reference Problem Solver

Weak or Watery Espresso

  • Check grind size (should be fine, similar to table salt)

  • Ensure you're using 18-20g of coffee in the basket

  • Apply steady, firm pressure for 25-30 seconds

  • Verify the espresso basket is properly seated in the attachment

JOEPRESSO Attachment Won't Fit Properly

  • Confirm you have the correct AeroPress model (original vs Go)

  • Check that the AeroPress chamber is clean and dry

  • Ensure the attachment is oriented correctly (logo facing up)

  • Gently twist while applying downward pressure

Coffee Grounds in Final Cup

  • Use a finer, more consistent grind

  • Check espresso basket for damage or warping

  • Ensure basket is properly inserted and seated

  • Consider using a paper filter in addition to the metal basket

Detailed Troubleshooting Solutions

Extraction Problems

Under-extraction (sour, weak coffee):

  1. Decrease grind size incrementally

  2. Increase coffee dose to 20-22g

  3. Ensure water temperature is 200-205°F

  4. Apply more consistent pressure throughout extraction

  5. Check that brewing time is 25-30 seconds

Over-extraction (bitter, harsh coffee):

  1. Increase grind size slightly

  2. Reduce coffee dose to 16-18g

  3. Lower water temperature to 195-200°F

  4. Reduce pressure or extraction time

  5. Ensure even distribution of grounds in basket

Assembly and Fit Issues

Attachment feels loose or unstable:

  1. Clean both AeroPress rim and attachment contact points

  2. Check for wear on rubber seals

  3. Ensure you're pushing straight down, not at an angle

  4. Contact support if wobbling persists after cleaning

Difficulty removing attachment after brewing:

  1. Allow to cool for 2-3 minutes before removal

  2. Twist gently while pulling upward

  3. Clean any coffee residue from connection points

  4. Apply food-safe lubricant to seals if needed

Maintenance and Care Instructions

Daily Cleaning (After Each Use)

  1. Rinse espresso basket immediately with hot water

  2. Use soft brush to remove any stuck grounds

  3. Wipe attachment exterior with damp cloth

  4. Air dry completely before storage

Weekly Deep Clean

  1. Soak espresso basket in hot, soapy water for 10 minutes

  2. Use soft toothbrush to scrub mesh thoroughly

  3. Rinse attachment components with hot water

  4. Check rubber seals for wear or damage

  5. Dry completely and reassemble

Monthly Inspection

  • Examine espresso basket for dents or warping

  • Check attachment threads for wear

  • Test seal integrity by checking for leaks during brewing

  • Replace any worn components as needed

Advanced Tips for Optimal Performance

Grind Optimization

Your JOEPRESSO works best with a consistent, fine grind similar to what you'd use for traditional espresso. Blade grinders often produce uneven particles that can cause channeling. If possible, invest in a burr grinder or have your coffee shop grind beans fresh.

Pressure Technique

Unlike traditional AeroPress brewing, JOEPRESSO requires steady, firm pressure similar to operating a manual espresso machine. Start with moderate pressure and increase gradually. The entire extraction should take 25-30 seconds.

Coffee Selection

Medium to dark roasts typically work better with the JOEPRESSO system. Light roasts may require finer grinding and higher pressure to extract properly. Single-origin coffees with good espresso characteristics will showcase the system's capabilities.

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Still Need Help?

If you're still experiencing issues after trying these solutions, please contact us through our website at www.joepresso.com. Include details about your specific problem, what troubleshooting steps you've tried, and your AeroPress model for the fastest support response.

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